Partners events

The third tab of partner feature centralizes all relating information to this partner. That can be the receipt of an email, a phone call, the order confirmation, theinvoice validation,... the advantage of this functionality is to obtain all the partner history of the for a fast outline of the last communications.

Certain events can be manually encoded (telephone call), others are interfaced by XML-RPC (request coming from a Web site, interface with Outlook) and others still are generated automatically by Tiny ERP. The automatic events can come from several sources:

The 'email_interface' module is available on http://tinyforge.org allows automatically to interface the important emails with Tiny ERP.

Case opening (commercial opportunity, request for support, require supplier),
Case closing,
Confirmation of a customer order,
Confirmation of an order supplier.

To activate and/or deactivate sources of partners events, use the menu: CRM & SRM > Definitions > Active Partners Events. Then reverse simply 'active' field. That allows to select information which you wish to obtain on a partner feature and not to put the other data not to overload the feature.