The sale flow

The above figure presents the complete sale flow of Tiny ERP, from business apportunity to the delivery and the invoicing of the order. This diagram represents basic flow, such as it's with the software installation . Thanks to the integration of the BPM (Business Process Management) of Tiny ERP, each company can modify this flow of sale for specific needs. Generally, the making contact with a customer starts with a business apportunity. This one can be manually encoded (a telephone contact) or automatically (interface with a contact form on the Web site). Each opportunity is associated to marketing people which is charged to do the follow-up.

Then, if the customer is interested, from the business apportunity you will go to the quote. In the quote, the conditions, the rates and the products are indicated. In Tiny ERP, a quote isn't yet validated order (state draft or draft).

Later, if the customer gives one's consent to the quote, this last is validated and transformed into real order. From there, Tiny ERP takes care making the delivery and the invoice follow-up, which can be launched at the same time or one after the other.

Lastly, two new speakers are necessary; the accountant will have to validate the invoice proposal and the storekeeper will have to proceed the products delivery. If the products are not on stock and available in stock, the cycle of restocking is given the responsability to update stock necessary.

The order is considered as paid when it is delivered and invoiced.